A Conversation with John Kotter: Leading Transformative Change

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Type: Article

Topics: Leadership Development, School Administrator Magazine

January 01, 2021

Appears in January 2021: School Administrator

Thought Leadership Series

The third installment in School Administrator鈥檚 Thought Leadership Series features John P. Kotter, one of the world鈥檚 preeminent scholars on organizational change and the author of multiple books, most recently That鈥檚 Not How We Do It Here! A Story about How Organizations Rise and Fall鈥nd Can Rise Again.

Kotter, the emeritus Konosuke Matsushita professor of leadership at Harvard Business School, was interviewed for an hour by Larry Nyland, a retired superintendent who had tenures leading four Washington school districts over 24 years: Seattle, Marysville, Pasco and Shoreline.

The author of Leading Change, Our Iceberg Is Melting and Accelerate: Building Strategic Agility for a Faster-Moving World, among other works, Kotter was a General Session speaker at 91制片鈥檚 2007 National Conference on Education. The Leading Bold Change certification workshop that is based on his work was conducted for school leaders at 91制片 headquarters in 2011.

In Nyland鈥檚 interview, Kotter discusses the differences between leadership and management, the evolution of organizational management, and the importance of having a collaborative network rather than a hierarchy to be successful.

Acknowledging the challenges of leading in unsettling times, Kotter shares insights about how a 鈥渇aster-moving, more complex, more unpredictable world鈥� is bumping into not only organizations that weren鈥檛 designed to function well in such a world, but human nature that wasn鈥檛 designed for it either. He discusses his research on neuroscience and the brain鈥檚 survival response to threats.

Kotter suggests that although our world will never go 鈥渂ack to normal鈥� 鈥� he calls that hope 鈥渇antasy鈥� 鈥� we have opportunities to implement change that can produce positive outcomes for all of humanity.

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Other Books by John Kotter

Several other books by John Kotter have important applications for school system leaders. Here鈥檚 what I see as their relevancy.

A Sense of Urgency (2008). At least 70 percent of change initiatives fail. In this work, Kotter shows how to build and keep momentum for change.
Leading Change (2012). Kotter delivers an eight-step process for proactive change leadership. This book changed the way I think about change, and it鈥檚 become the leading blueprint for successful change worldwide.
The Heart of Change: Real-Life Stories of How People Change Their Organizations (2012). Changing behavior is hard. It鈥檚 about thinking and feeling. This work, co-authored with Dan S. Cohen, shows how to win hearts and minds in making successful change.
Accelerate: Building Strategic Agility for a Faster-Moving World (2014). The pace of change continues to 鈥渁ccelerate.鈥� Five-year plans are not enough. Accelerate provides five core principles for creating continuous, and successful, innovation.
Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions (2016). Co-authored with Holger Rathgeber, this slim volume captures Kotter鈥檚 eight-step change process in story form. The easy-to-read metaphor makes it easier to talk about needed changes in an organization.
That鈥檚 Not How We Do It Here! A Story about How Organizations Rise and Fall 鈥� and Can Rise Again (2016). A short story, co-written with Holger Rathgeber, illustrates the principles in Accelerate. The summary at the end introduces the idea of continuous innovation as a way to overcome the common roadblock: 鈥淭hat鈥檚 not how we do it here!鈥�

Kotter plans to publish a new book this summer addressing, he says, 鈥渉ow some people are today mobilizing others to create hard-to-imagine results despite the uncertainties, rapid change and volatility from COVID and many other sources.鈥� It draws from brain science as the basis of a practical, emerging theory of change based on brain research, organizational studies and social anthropology.

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